Privacy Policy

Effective Date: 2025
Website: https://hakimceramics.com
Owner: Hakim Ceramics – Complexe de la Poterie n°23, Saâda, Marrakech, Morocco

At Hakim Ceramics, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our website.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Data: Name, email address, phone number, and mailing address

  • Payment Information: When placing orders (processed securely via third-party services)

  • Technical Data: IP address, browser type, device information, and usage data

  • Cookies and Tracking: We use cookies and similar technologies to improve user experience and analyze website traffic

2. How We Collect Information

We collect information through:

  • Forms on our website (e.g., contact forms, newsletter sign-up, orders)

  • Cookies and analytics tools (like Google Analytics)

  • Third-party integrations (e.g., payment processors, marketing services)

3. Why We Collect Your Data

We use your data to:

  • Provide and fulfill services or orders

  • Respond to inquiries and offer support

  • Improve our website, services, and user experience

  • Send marketing and promotional communications (with your consent)

  • Comply with legal and regulatory obligations

4. Sharing Your Information

We may share your data with trusted third parties such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing services

  • Web hosting and analytics services

We do not sell or rent your personal data.

5. Cookies Policy

We use cookies to:

  • Remember your preferences

  • Understand how visitors interact with our site

  • Improve performance and personalize your experience

You can manage your cookie settings in your browser.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent to marketing communications

To exercise these rights, contact us at: contact@hakimceramics.com

8. Data Retention

We retain personal data only as long as necessary for the purposes it was collected or as required by law.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Hakim Ceramics
Complexe de la Poterie n°23, Saâda, Marrakech, Morocco
Email: contact@hakimceramics.com
Phone: +212676-483683